Remote Diagnostics Service Centre (RDC)
The AVT Reliability BV (formerly Van Geffen Reliability) Remote Diagnostics Centre (RDC) can offer remote assistance in the support of services.
Remote data collection, evaluation and ultimately recommendations all as part of a clients’ on-going condition based maintenance program.
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At AVT Reliability, we lead the way in remote support, enabling high-quality diagnostics away from the asset and plant location while maintaining the same level of interaction and service standards you expect from on-site delivery. Through expert analysis, clear recommendations, and continuous client interaction, our remote diagnostics services remain as effective as traditional site services, with the added benefit of reduced programme costs. |
Where remote adds the most value
Remote diagnostics is ideal for locations that are difficult to access, including offshore platforms, vessels, and remote operational sites. It is also highly beneficial where maximum reliability and availability are critical, and where service speed and guaranteed response must be maintained as consistently as possible. |
AVT Reliability delivers high-quality remote diagnostics away from the asset location, while maintaining the same interaction and service standards as on-site support.
Where remote adds the most value
Ideal for offshore platforms, ships, and remote sites, and for operations where reliability, availability, and fast response are critical, while reducing overall programme costs.
Remote Diagnostics Centre (RDC)Our Remote Diagnostics Centre (RDC) provides expert remote support, independent of the software This service enables clients to remain operational at all times, supporting both continuous Our RDC engineers follow well-established support protocols and collectively monitor tens of RDC service capabilities include
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Remote Diagnostics Centre (RDC)
Platform-independent remote support delivering expert data evaluation, actionable recommendations,
and continuous condition-based maintenance support for assets worldwide.
As part of our world-class, cloud-based Machine Sentry Suite, AVT Reliability’s Remote Diagnostic Services combine advanced technology with direct access to experienced consultant engineers. This approach is ideally suited to organisations seeking to reduce programme costs while retaining continuous access to expert technical support.
Remote diagnostics enables effective condition assessment, performance monitoring, and technical decision-making without the need for constant on-site presence, while maintaining the same quality standards as traditional field services.
Working alongside our UK and North American teams, we operate a fully integrated, global remote diagnostics service available 24 hours a day, 365 days a year. The service is staffed by multi-skilled consultant engineers, each with a minimum of 10 years’ experience in AVT Reliability’s global field service operations.
AVT Reliability’s Remote Diagnostic Services form part of the cloud-based Machine Sentry Suite, providing expert technical support while reducing overall programme costs.
Our global service operates 24/7, staffed by experienced consultant engineers with extensive field service backgrounds, ensuring consistent, high-quality support wherever assets are located.
Industries & applications
Most remote diagnostic services are delivered using the Machine Sentry platform. Machine Sentry users operate across almost all industries and markets, where end users manage condition monitoring programmes primarily focused on rotating equipment within their own organisations.
Industries & applications
Machine Sentry supports remote diagnostics across a wide range of industries, enabling end users to manage condition monitoring programmes on rotating equipment within their own operations.
Local service backed by global support
- 24 hours a day, 7 days a week, 365 days a year
- Clear detailed reporting with actionable insights
- Expert support and consultation
Local service backed by global support
- 24 hours a day, 7 days a week, 365 days a year
- Clear detailed reporting with actionable insights
- Expert support and consultation
